Setting up your Duet patient portal account

Blurred blue chat interface with a highlighted message box and a small red icon on the left.

[ 1 ] Ensure you have received a portal invite email within the last 7 days (they will expire after that 7 day period). If you do not have a valid portal invite email, send us an email requesting one at: admin@duetfamilyhealth.com

Web portal homepage with white background, logo, welcome text, and a blue highlighted link in the center

[ 2 ] Open the email and click the blue link to setup your log-in credentials

Duo security reset page with fields for new password and confirm password, plus a reset password button

[ 3 ]  The link should open a window asking you to set a password, choose one that you will remember (don't worry if you forget, we can always reset it later at your leisure).

Password reset confirmation page with blue Sign in button and a temporary password shown below

[ 4 ]  Your password has now been set! The next screen you will see will display your username (will be the email associated with your account unless made otherwise). You may log-in from here at the blue button.

Web login page with a “Please Log In” form and blue Sign In button on a white background

[ 5 ]  Clicking that blue button will bring you to the page shown, which will ask for the credentials you just made (username and password). Enter them and click 'log in'. You are now in the patient portal! From here, you can make appointments, access and upload to your chart, and message Dr. Amy Schroeder directly.